Radiologists should acquire a thesaurus and look for words to
replace medical terms. Learning to communicate with our patients on their terms will help cement stronger bonds.
It can be useful for radiologists to go over the images with
the patient. In my experience, comparing the size of a liver tumor in 3D is best accomplished by comparing it to a fruit. Our
patients find it visually and mentally satisfying to see that a tumor that was the size of an orange before treatment is the size
of a grape after treatment.
How can radiologists better cooperate with referring
physicians to maximize the effectiveness of web portals?
It is well known that interdisciplinary teams do better and deliver safe patient care with high quality.
Teamwork contributes to better patient outcome. Interdisciplinary teams improve communications with patients and
are the preferred methods across health care. Breast radiologists
do that, in teams, to treat breast cancer. We should learn from
those teams on how best to do it, and implement the best strategies in other areas in radiology.
The answer may differ between one practice and another. The
point is the team has to agree on a consistent approach.
Web Portals continued from p. 12
Radiologists have to change their mindsets, as
I consider this an opportunity to connect with
patients on a higher level.
Right now, it seems that patient web portal use does
not significantly impact radiologists’ time or resources.
Can you see that becoming a problem in the future,
and if so how can that problem be prevented?
I do not see it as a problem. Radiologists have to change their
mindsets, as I consider this an opportunity to connect with patients on a higher level. What a great opportunity to make a difference in patients’ lives.
I believe that radiologists will come to not only find that it will
be a professionally and personally gratifying experience but also
that it will increase radiologists’ engagement and satisfaction
with their jobs. Others might look at it as an opportunity to hedge
against the commoditization of radiology.n
1. Gefen R, Bruno MA, Abujudeh HH. Online portals: gateway to patient-cen-tered radiology. AJR 2017; 209 [Epub ahead of print]
2018 Fellowship Deadlines Approaching
October 9, 2017, is the deadline to submit your application
for the ARRS Figley and Rogers Fellowships.
These two fellowships provide radiologists the opportunity to work closely with AJR
editors and staff to learn the fundamentals of medical publishing.
The Figley Fellowship is awarded to one recipient practicing in the United States or
Canada. The Rogers Fellowship is awarded to one recipient practicing outside the
United States or Canada.
For more information see: www.arrs.org/scholarships